1. Information We Collect

We collect technical data required to deliver our remote Helpdesk and IT services effectively. This may include company contact names, business email addresses, IP addresses, system telemetry, and support request history.

2. How We Use Information

Your information is strictly utilized to provide, maintain, and optimize IT support operations, including:

• Resolving ticketing system inquiries and managing remote assistance.
• Delivering proactive network monitoring and automated patch updates.
• Executing tailored consultations and infrastructure upgrades.

3. Data Protection & Security

We deploy end-to-end encryption protocols, multi-factor authentication, and strict access controls to prevent unauthorized access, disclosure, or modification of your data.

4. Third-Party Sharing

Tick Tech IT does not sell or trade personal or corporate information. Data is shared with third-party service providers only when strictly necessary to fulfill system integrations or meet legal obligations.

5. Your Rights & Inquiries

You have the right to request access to, update, or delete your technical contact records at any time. For questions regarding our data privacy standards, submit an inquiry using the form below.